Terms of Service
Terms of Service
Last Updated: August 5, 2026
This website is operated by Roblethready. By visiting our website, placing an order, or using our services, you agree to these Terms of Service.
Please do not use our website if you do not agree with these terms.
Website Use
You may use this website only for lawful, personal, and non-commercial purposes.
You may not misuse the website, interfere with its security, submit false information, or copy its content for commercial purposes without permission.
Orders
When placing an order, you agree to provide accurate and complete contact, payment, and shipping information.
All orders are subject to product availability, payment authorization, and acceptance by Roblethready.
We may cancel or refuse an order due to:
- Product unavailability
- Payment or verification issues
- Suspected fraud
- Pricing or product-information errors
- Shipping restrictions
- Circumstances beyond our reasonable control
If we cancel a paid order, the applicable amount will be refunded to the original payment method.
Prices and Payments
Prices, discounts, shipping charges, and the final order total will be shown at checkout.
Available payment methods may include:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- PayPal
Payment options may vary by location. Payments are processed through authorized third-party providers.
We do not offer cash on delivery.
Order Changes and Cancellations
Please contact us within 24 hours of placing your order to request an address correction or cancellation.
We will do our best to assist, but changes cannot be guaranteed once an order has entered processing or has been shipped.
Processing and Shipping
Orders are generally processed within 1–3 business days, excluding weekends and public holidays.
Current shipping rates are:
- Free Shipping: Orders of US$79 or more
- Standard Shipping: US$8.99 for orders below US$79
- Express Shipping: US$12.99 for orders below US$79, where available
Delivery times are estimates and may be affected by customs, weather, local couriers, public holidays, or other circumstances outside our reasonable control.
Please review our Shipping Policy for more information.
Returns and Refunds
Eligible products may be returned within 30 days of delivery, subject to our Return and Refund Policy.
Returned items must generally be unused, unworn, in their original condition, and returned with their original tags and packaging.
Please contact us before returning an item to receive the correct return instructions.
Return shipping costs are generally the customer’s responsibility unless the item is damaged, defective, incorrect, or otherwise covered by applicable law.
Approved refunds will be issued to the original payment method.
Product Information
We make reasonable efforts to display product descriptions, images, colors, sizes, and prices accurately.
Minor differences may occur due to photography, screen settings, or manufacturing variations. We reserve the right to correct errors or update product information.
Nothing in these terms limits any mandatory consumer rights that apply to defective, incorrect, or misdescribed products.
Intellectual Property
Website content—including text, images, graphics, logos, videos, and design elements—is owned by, licensed to, or used with permission by Roblethready.
It may not be copied, modified, distributed, or used commercially without prior written permission.
Third-Party Services
Our website may use third-party payment, shipping, analytics, advertising, and other service providers.
These services may have separate terms and privacy policies. Roblethready is not responsible for third-party websites or services outside our reasonable control.
Limitation of Liability
To the fullest extent permitted by applicable law, Roblethready is not responsible for indirect or unforeseeable losses arising from the use of our website or services.
We are not responsible for delays or failures caused by events outside our reasonable control, including carrier delays, customs processing, natural events, system outages, or government actions.
Nothing in these terms excludes liability that cannot legally be excluded or limits your mandatory consumer rights.
Privacy
Our collection and use of personal information are described in our Privacy Policy.
Changes to These Terms
We may update these Terms of Service to reflect changes in our website, business operations, policies, or legal requirements.
Updates will be posted on this page with a revised “Last Updated” date. The terms in effect when an order is placed will generally apply to that order.
Governing Law
These Terms of Service are governed by the laws of Hong Kong SAR, China, without limiting any mandatory consumer protections that may apply in your country or region.
Contact Us
For questions about these Terms of Service, please contact: